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You have chosen to do business with Compass Home Loans, and we guard that relationship with great care, beginning with the information you have chosen to share with us. Respecting and protecting customer privacy is vital to our business.
This privacy statement describes how non-public personal information, which includes customer and financial information, may be collected and shared, as well as the steps we take to protect this information from unauthorized access.
This policy applies both to current and former customers, and is designed to comply with the privacy provisions in Title V of the Gramm-Leach-Bliley Act of 1999, as well as applicable federal privacy regulations.
How We Gather Information
As part of providing you with financial products or services, information about you may be obtained from the following sources:
• Applications, forms, and other information that you provide to us, whether in writing, in person, by telephone, electronically, or by any other means. This information may include your name, address, employment information, income, and credit references.
• Your transaction with our affiliates, others, or us. This information may include your account balances, payment history, and account usage.
• Consumer reporting agencies. This information may include account information and information about your credit worthiness.
• Public sources. This information may include real estate records, employment records, telephone numbers, etc.
Protecting the Confidentiality of Customer Information
We take our responsibility to protect the privacy and confidentiality of customer information very seriously.
• We limit employee access to non-public personal information to only those who need to know this information in order to perform their work in processing your application.
• We maintain physical, electronic and procedural safeguards that comply with all applicable regulatory standards to guard your non-public personal information.
Information We Disclose
Compass Home Loans does not disclose non-public personal information about you to anyone, except as permitted by the Gramm-Leach-Bliley Act of 1999.
• We may provide information about you to third-party service providers necessary to process your application.
• We may disclose information about you as specifically required by law, such as in response to a subpoena or court order, judicial process or regulatory authority.
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